top of page

Privacy Policy

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

​

Introduction

Welcome to Virtual Towns (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.virtualtowns.co.uk (the “Website”) or engage with our services, in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

By using our Website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

 
1. Information We Collect

We may collect and process the following personal data about you:

  • Personal Identification Information: Name, email address, phone number, business name, and other contact details you provide through forms or correspondence.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.

  • Usage Data: Information about how you use our Website and services.

  • Marketing and Communication Data: Your preferences in receiving marketing communications from us and your communication preferences.

 
2. How We Use Your Information

We will only use your personal data when the law allows us to. We use the information we collect for the following purposes:

  • To provide services: To create and deliver virtual tours for your business.

  • To communicate with you: We may contact you regarding your inquiries, services you’ve requested, or for marketing purposes (with your consent).

  • To improve our Website: We use data to monitor and improve the performance of our Website and services.

  • To comply with legal obligations: We may process your data to comply with applicable laws, regulations, or legal processes.

 

3. Legal Basis for Processing Personal Data

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: When you have provided your consent to receive marketing communications or certain services.

  • Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g., providing virtual tours).

  • Legitimate Interests: For the purposes of operating and improving our business and services, provided that these interests are not overridden by your rights.

 

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your personal data with third parties in the following circumstances:

  • Service providers: We may share your data with trusted third-party service providers that assist us in operating our Website and providing our services.

  • Legal requirements: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Virtual Towns, our customers, or others

 
5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure that any transfers of your personal data outside the UK are subject to appropriate safeguards to protect your privacy rights.

 

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

 

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Rectification: You can request correction of any incomplete or inaccurate information we hold about you.

  • Erasure: You can ask us to delete or remove personal data where there is no legitimate reason for us to continue processing it.

  • Restriction of processing: You can request that we suspend the processing of your personal data.

  • Data portability: You can request the transfer of your personal data to another party.

  • Object: You can object to our processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at info@virtualtowns.co.uk.

 
8. Data Security

We take the security of your personal data seriously and have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

 
9. Cookies

Our Website uses cookies to enhance your experience. For detailed information about the cookies we use, the purposes for which we use them, and how you can control your cookie preferences, please refer to our Cookie Policy.

 
10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back regularly to ensure you are aware of any updates.

 
11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Virtual Towns
Email: info@virtualtowns.co.uk
 

This Privacy Policy was last updated on September 2024

bottom of page